Privacy Policy

Last Updated: 05th September 2024

Visioinsights.ai (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service (“Service”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you register for an account, subscribe to our Service, or interact with us, we may collect personal information such as your name, email address, billing information, and other details that you voluntarily provide.
  • Usage Data: We automatically collect certain data when you access and use the Service. This may include your IP address, browser type, device information, pages viewed, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information about your interaction with the Service, improve your experience, and analyze usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage the Service: To register you as a user, process your transactions, manage your account, and provide customer support.
  • To Improve the Service: To understand how users interact with the Service, improve our offerings, and develop new features.
  • To Communicate with You: To send you updates, newsletters, promotional materials, and other information related to the Service, provided you have consented to such communications.
  • To Comply with Legal Obligations: To ensure compliance with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, contractors, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
  • In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Correction: You may have the right to access and correct the personal information we hold about you.
  • Data Portability: You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You may have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection and Restriction: You may have the right to object to or restrict the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. International Data Transfers

If you are accessing the Service from outside France, your information may be transferred to, stored, and processed in France or other countries where our servers or service providers are located. By using the Service, you consent to such transfer, storage, and processing.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this policy. Your continued use of the Service after such changes will constitute your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Visioinsights.ai
Email: contact@visioinsights.ai